Cottageville, South Carolina
1 comment
Not resolved

Error message "You have been disconnected.Please Check your internet connection", for 2 hours now - this after over an hour of 502 & 504 Gateway errors (their server down or has issues).

The Help forum claims load issues are due to a recent Flashplayer update (that affects no other games). Trying 'Contact Us' returns you to the forum, where you have to dig and slog to finally make a post; attempts to Post get the circle of death. No recent post from Customer Support on the matter.

Their Facebook page does not allow posts, and IM's are ignored.Note the time in the photo is 5:36 PM - this started around 2:30.

Reason of review: Poor customer service.

Had an Experience with Plinga?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1098533

Here is an update:

I eventually received an email from Plinga support.The contact email they furnished is: support@plinga.com

Here is the content of a second email, after I asked if we would be compensated for lost resources:

"Dear user,

yes you will get a compensation we are still in negoiations with the developers about the amount and type of compensation.

If you have any further question feel free to contact us." The compensation is in the form of a treasure chest, not replacement of the lost resources.The main thing is the company DID respond; I do not know the outcome for those who lost real money due to the outage.

You May Also Like

Netflix has double billed me for a year and won't refund the money! Netflix "I was reviewing my charge history for the past year as I was doing my taxes. I found that I had been charged twice a month for Netflix. ..." Read more Kixeye - War Commander Scam-mass player bans Kixeye "I am one of the many players banned in the recent wave of bans by Kixeye in War Commander. The bans seem to be targeting mainly high level accounts. Why..." Read more Tap4fun - Cheats and bugs allowed and moderators abusive to no end Tap4fun "For merely pointing out that a moderator cannot be rude and verbally attack players, I got muted instantly with no ToS breach at all. Next I asked why was no..." Read more Derrick Lee Team DQ Pageant Prep and Image Consulting / Miss Illinois United States Director Scams Contestants - Contestants/Families/Directors Beware Team Dq Pageant Prep And Image Consulting "The Miss United States pageant held March 26, 2015 - March 29, 2015 at the Copernicus Center Illinois was directed by Derrick Lee of Team DQ Pageant Prep and Image..." Read more Gearbest o melhor site para compras online Gearbest "estou muito satisfeito com a loja, pois j fiz varias comprar e nunca tive nenhum problema, eles do todo o suporte necessrio para fazer uma compra segura com o melhor..." Read more MODO NYC - Design and Develop creative space by Jesse Keyes MODO NYC "We hired Jesse Keyes of Modo who designed and developed our fashion showroom in Chelsea, Manhattan. Super creative, expedited and economical, unreal. The space became both functional and aesthetically pleasing,..." Read more Shoespie and Dresswe are fraudulent! They are scamming people. Be aware Shoespie "Shoespie and Dresswe are the same company. They mislead people in their website. They post pictures of shoes or dresses from other websites making people believe they will get that...." Read more Bmwsa Sandton Auto - TAKES 5MONTHS FOR BMW TO DIAGNOSE PROBLEM WITH NO GUARANTEE Bmwsa Sandton Auto "I bought my dream 650i Gran Coupe from Sandton Auto. My worst nightmare. Within months the car was in for repairs. Monthly. For the same fault. The dealership refused to..." Read more